Water Saving Tips

Hi All,

The LLP wanted to ensure you were aware of the following tips of saving water.

Please visit the following link:

https://www.thameswater.co.uk/help/water-saving/water-saving-tips

 

Thank you,

Chobham Manor LLP.

Smart Meters within your home – video tutoral

Hi All,

The LLP, Engie and the CMRA have been discussing various points in relation to heating for a number of months now. Amongst these points, L&Q and Taylor Wimpey were asked to provide a video tutorial on how to use the smart meters within your homes. We understand there has been some confusion with using this equipment and general navigation of its menu. We find ourselves in at a time where technology is the life of everything within our home, and we want you to be able to utilise this equipment to its full capacity.

For that very reason, the LLP are happy to provide you with the following video, explaining how exactly this equipment operates. Please see below video link:

VIDEO TUTORIAL FOR SMART METER: (Also available at the following website link – http://www.chobhamlife.co.uk/estate-services/#residents-user-guide )

https://drive.google.com/file/d/1x6Ke3C18j_eCGqN7zhPzLucHHZNemFgz/view?usp=sharing

Important – If your property remains under warranty and after watching the tutorial, you are still experiencing genuine issues, then contact L&Q Aftercare at LQAfterCareLondon@lqgroup.org.uk and report it.

If your properties warranty has expired and you are still encountering issues with the equipment, then please contact the manufacturer (J-TEQ ENERGY LTD) at https://j-teq-energy.co.uk/contact/ 

Remember, if your equipment is not showing anything on the display, try and touch the screen to wake it up. If that does not work, please reset the equipment by slotting a small pin into the reset hole, found on the side of the unit. This will reboot the system and can take up to 10 minutes for it to load the relevant data for your 3 meters. Once again, if you are encountering faults, read the advice above to ensure you find the easiest way to resolve the matter.

Any questions regarding the above, please contact Arafat Hussain – Property Manager at AHussain3@lqgroup.org.uk 

 

Thank you.

Chobham Manor LLP.

Fireworks – Rules and advice

Hi All,

Guy Fawkes Night is a colourful night and we hope all enjoy it. However, it is imperative that we all remain safe and we do our best to ensure others are also safe.

It is imperative that we all familiarise ourselves with the legal restrictions and advice set out by the London Fire Brigade.

Key points, as seen on the link provided below:

When can you let off fireworks

For the majority of the year, it is illegal to set off fireworks (including sparklers) between 11pm and 7am.

However, for Bonfire Night the curfew is extended to midnight and for New Year’s Eve, Diwali and Chinese New Year the cut off is 1am.

Safety tips for bonfires, sparklers and fireworks

  1. If you’re having your own fireworks display, plan your firework display to make it safe and enjoyable, and ensure it finishes before 11pm
  2. Only buy fireworks which carry the CE mark, keep them in a closed box and use them one at a time
  3. Read and follow the instructions on each firework using a torch if necessary
  4. Light the firework at arm’s length with a taper and stand well back
  5. Keep naked flames, including cigarettes, away from fireworks
  6. Never return to a firework once it has been lit
  7. Don’t put fireworks in pockets and never throw them
  8. Direct any rocket fireworks well away from spectators
  9. Never use paraffin or petrol on a bonfire
  10. Build your bonfire clear of buildings, sheds, fences and hedges
  11. Make sure that the fire is out and surroundings are made safe before leaving
  12. Don’t leave bonfires unattended. An adult should supervise it until it has burnt out. It if has to be left, damp it down with water
  13. Always keep a bucket of water or a hosepipe nearby in case of emergency

For more information please visit: https://www.london-fire.gov.uk/safety/fireworks/

Failure to follow the above can lead to L&Q enforcing your lease / tenancy under the prohibition of illegal behaviour clause.

Please remain safe and ensure any litter is cleaned up appropriately.

Many thanks in advance,

 

Chobham Manor LLP