Road closure information from Lee Valley VeloPark

Dear Chobham Manor Residents,

The Birmingham 2022 Commonwealth Games will be coming to Queen Elizabeth Olympic Park when Track and Para Track Cyclists compete at Lee Valley VeloPark from Friday 29 July to Monday 1 August.

There will be some impact for residents living near to the venue, as safety and security measures are put into place to ensure the smooth running of the event.

From Thursday 21 July until Tuesday 2 August, Abercrombie Road will be closed to all traffic, between the junction with Derny Avenue to Olympic Park Avenue.

Residents of Olympic Park Avenue within Permit Access Only road restrictions will be provided with local access permits.
Keirin Road, Peloton Avenue, and Coopers Lane will be accessible, however there will be no access onto Abercrombie Road via those routes, and Controlled Parking measures will be in place to prevent spectator parking at Games time.

A map of the road restrictions is attached below.

If you would like to find out more about the Games and the local impacts, the Get Set for the Games team will be hosting a drop-in session at Lee Valley VeloPark on Monday 30 May, from 5.30-7.30pm. Please arrive at any time to find out more and to ask questions – no registration is necessary.

Find out more about the Games and buy tickets at www.birmingham2022.com/getset/lee-valley-velopark

 

You can view or download the official information from Lee Valley VeloPark here:

Residents Letter – Birmingham 2022 Commonwealth Games Lee_Valley_VeloPark

Map of road restrictions – Lee_Valley_VeloPark

Drop in session Monday 30 May 2022 – Get Set Poster LVV

Queen’s Platinum Jubilee Celebration

An update from Taylor Wimpey

After 7 years on site Chobham Manor LLP are nearing completion at Chobham Manor.

Taylor Wimpey’s customer service team have provided the following information:

 

We’re almost complete

After seven years on site we are now reaching the end of construction at Chobham Manor. Our third phase, comprising of 62 units, completed earlier this year, and we are welcoming lots of new residents to the Chobham Manor neighbourhood. In phase 4, Triathlon Point completed at the end of 2021, with the remaining two blocks due to complete this summer. This will bring construction across the whole development to a close.

 

What’s next?

Although construction will be finished, that doesn’t mean that we are leaving the neighbourhood. Our brilliant customer service team will be available for the duration of your two-year Taylor Wimpey warranty, and are there to support you whilst you settle into your new home. You can contact them on 01277 236 888 or LondonCustomerService@TaylorWimpey.com

 

Communal areas

Your management company, L&Q will also remain on site to look after the communal areas, green spaces and affordable housing blocks. The estates management team is based on site and you can contact them at any time using 0300 456 9998.

 

Tell us your story

If you would like to share your story of buying and living at Chobham Manor, we’d love to hear from you. If you take part in one of our customer testimonials, you could receive a £50 gift voucher of your choice. To find out more email chobhammanor@taylorwimpey.com

Planned temporary road closure – Phase 3

Hi All,

From tomorrow, until close of business Thursday 19th May 2022 it will be necessary for a part of Abercrombie Road to be temporarily closed. This is so we can carry out essential works at height.

Thank you for your understanding.

 

Arafat Hussain

Phase 1 – Power Outage

Hi All Residents,

We are aware of the power outage which has effected most, if not all residents on Chobham Manor Phase 1. I have made contact with GTC who manage the network of power to understand the scale of the problem and the time frame for resolution.

At this current stage, GTC are still investigating the issue and cannot confirm a time frame for resolution. However, residents can visit https://www.gtc-uk.co.uk/live-incidents/ to see the latest updates by typing in their postcode. Don’t forget, you can also register your number for SMS updates inline with the progress being made with the network.

Please note, this is not a fault that can be resolved by any contractors, so please do not call through to L&Q or Taylor Wimpey. This will only lead to unnecessary charges.

From historic incidents, I note that some water tanks require a reset – we have this earmarked for action, should it be neccessary.

Should you have any further questions, please email me directly at ahussain3@lqgroup.org.uk

 

Thank you for your understanding.

 

Arafat Hussain

Velo upcoming events – April and May updated

Dear Residents,

Please note there is a large conference taking place at the VeloPark tomorrow, Tuesday 26 April 2022.

There should not be any significant noise, but just to make you aware the VeloPark building will be open for slightly longer timings than normal:

  • Monday 25 April – Open until 00:00 for event set-up only
  • Tuesday 26 April – Open from 07:00 for event set-up only
  • Expected 600 delegates in attendance, arriving on Tuesday 26 April from 9am
  • The event will conclude by 7pm

There is no external PA or event set-up, but the building and car park will be open until midnight tonight (25.04.22) and will be open from 7am tomorrow (26.04.22).

 

Upcoming VeloPark events for April and May 2022 are listed below.

Any questions, please do let me know.

 

Kind regards,

Arafat

 

London Aquatic Centre – Emergency Situation

Hi All,

We hope this update finds you and your loved ones well.

In light of the gas leak at the London Aquatic Center, I wanted to provide residents reassurances that L&Q are actively communicating with the London Aquatic Center management team and neighbouring E20 services to ensure that any critical information is passed on to the community in real time.

I understand this has caused some uncertainty and concerns amongst the community. We have been assured by the LAC management team that there is no action required at present in response to this incident. However, I would strongly advise residents and their visitors to not venture towards the cordoned off area and stay away from this particular area.

Should you have any questions or would simply like to talk about the matter, please do send me an email at ahussain3@lqgroup.org.uk

Thank you for your understanding.

 

Arafat Hussain (L&Q)

 

2022/2023 Service Charge Surgery – Update

Hi All,

Hope all is well. As you know, myself and the L&Q Service Charge team held a virtual surgery on the 8/03/2022 whereby a few residents attended and posed their queries on the back of the 2022/2023 estimates.

We want to allow more residents to have the chance to speak with us so we can help resolve any queries you may have. Myself and the L&Q Service Charge Team are planning to arrange a second virtual surgery in the very near future to answer any 2022/2023 estimate queries. However in preparation for this, please could you email myself at AHussain3@lqgroup.org.uk requesting to speak with us. Please ensure that you let us know which times work best for you and detail your query in the same email. When detailing your query, please kindly relate the queries to the latest 2022/2023 estimates.

Please note, we may be in touch ahead of the surgery with responses to your queries. Any remaining queries, we will address in the call with you.

Thank you.

 

Arafat Hussain and L&Q Service Charge Team.

 

New Housing Structure – Residents Notification

Hi All,

As you may know, L&Q have been making some exciting and critical changes to the housing management structure. The link below will take you to the document that will provide more details on what you can expect in the the next few months or so. We have listened to you and tried to implement the necessary changes to improve service delivery.

Housing Restructure Notification

Thank you.

 

Arafat Hussain

Property Manager

Chobham Manor – Service Charge Virtual Surgery

Hi All,

Hope all is well.

You should be in receipt of the 2022/2023 service charge statements and although we are confident we are actively implementing various new ways of working to improve service charge correspondence, queries and more, myself and the service charge team have set up a virtual surgery for residents to join and discuss any potential queries you may have in light of the recent service charge letter. Within the recent service charge letter, you will note there is a mentioning of the surgery which is due to take place. More details are as follows:

The virtual surgery will be held in the following format:

Surgery Date: Tuesday, 8th March 2022

Surgery Time: 15:00 – 17:00

Type: Virtual (Phone call)

Attendees from L&Q: Arafat Hussain (Property Manager), Louis Ward (Service Charge Lead), Samantha Hughes (Service Charge Manager)

Please email Arafat Hussain at AHussain3@lqgroup.org.uk to book a 15 minute slot between 15:00 – 17:00. Please ensure you provide a preferred contact number. If your desired slot is taken by another resident, we will slot you in to the next available slot. You won’t have to worry about joining the meeting, we will dial you in with your preferred number. Once the 15 minute slot has ended we kindly ask that any additional queries are followed up by email. Myself and the service charge team will endeavor to respond in due course. We will need to move on to the next resident as swiftly as possible to ensure a fair and equal process is preserved. Due to a high expected volume of participants, we will only attempt to call you twice, if we cannot get through to you, not to worry, we will send you an email asking for you to highlight your queries which we will respond to in due course. Thereafter, we will provide you with a case reference.

I would kindly ask that when emailing to book a slot, you highlight your queries as well. This will enable myself and the service charge team to investigate them before the surgery and possibly provide you with a response before the surgery date.

Thank you for your understanding and we hope to speak to many great residents on Tuesday 8th March 2022. Be safe and speak soon.

 

 

Arafat Hussain and the L&Q Service Charge Team.