play area

Estate Management Update – Summer

Dear all residents,

We hope everyone is well. As you know, there has been a lot of ongoing maintenance / works taking place in phase 1 (Rain Garden) and phase 2 (The Green). We have invested in various resources and time to ensure the maintenance of the plants and trees are efficient. Along with this, the team have devised various ways including grounds maintenance schedules and tree watering programme to help further assist with this.

The schedules (links below) will be accompanied with a plan which will identify the areas which will be covered over the week. As well as this, the plans detail the times and methods which the grounds operatives will be operating.

In addition to this, we are also working on a document which will highlight all perennials, trees and plants to ensure we sustain a healthy environment for these to grow. We will also be workng with residents to support a large canvas drawing of where all plants are and their description (this is to be confirmed – however if you are interested, please email

The property managers will be visiting site but on a limited frequency. However, should you need to speak with them regarding issues, please do not hesitate to contact Arafat Hussain or Sadia Akram on or by phone on 07971-341-859 / 07572-247-009.

You will also see the caretakers / ground operatives wearing high-visibility vests to ensure a 2M distance is maintained.

Chobham Manor Grounds Summer

Chobham Tree Watering Programme NEW

Should you have any questions, queries or feedback, please do not hesitate to contact us.

Many thanks in advance



CCTV signage by NACD

Dear all residents,

We hope you are well and enjoying the lovely weather. As you know, safety is the prevalent topic all across the UK; this doesn’t just include COVID-19 but also your wellbeing in other facets. It is our responsibility to ensure all the required elements are in place to improve the wellbeing of Chobham Manor.

NACD are erecting CCTV signage outside of each building, above the front entrance door.

The CCTV signage can be very effective for deterring potential criminal activity as it is clear and bright in colour. The signage also necessary for warning honest members of the public that they are being monitored for their own safety and in the interest of crime prevention.

Should you have any questions regarding this, please do not hesitate to contact your us on

Many thanks in advance,

Chobham Manor management team

Chobham Manor Parking Enforcement Update June 2020


Parking enforcement update  – Chobham Manor – June 2020

Please let us take this opportunity to clarify all the parking restrictions that currently exist. Please read the following rules and regulations to familiarise yourself with the do’s and don’ts to ensure you do not inconvenience yourself or your neighbours.


Under croft car parks – for residents with a valid bay corresponding permit.

These bays consist of both privately owned bays & bays that are allocated to tenants of L&Q. All vehicles parking in these areas must be parked wholly within the confines of a marked bay, fully displaying a valid bay corresponding permit in the windscreen at all times.


Above ground numbered bays – for residents with a valid bay corresponding permit.

Generally, these bays consist of private bays legally forming part of a resident’s property. All vehicles parking in these areas must be parked wholly within the confines of a marked bay, fully displaying a valid bay corresponding permit in the windscreen at all times.


Should your bay be unavailable for any reason then please find alternative parking. Never park in a bay or area that does not correspond to the permit displayed.

Should you have any permit queries re these bays either contact the L&Q estate office on 07971 341 859 / 07572 247009 or contact the permit team at Parking Control Management (UK)Ltd (PCM) on either 01753 512603 or email

Further information regarding permit parking can be found on PCM’s FAQ page at



Unnumbered bays on Abercrombie Road & throughout Chobham Manor

These bays are for valid L&Q, Taylor Wimpey & contractor permit holders only – these bays are not to be used by any other users at any time.


Roadways / Paved or landscaped areas in and around Chobham Manor (excluding Honour Lea Avenue)

No parking is allowed on any of the above areas throughout Chobham Manor regardless of resident permit display, this includes blue badge parking. All restricted areas are clearly signposted by parking enforcement signage.


Loading bays and electric charging point bays

Loading bays are only to be used for the following reasons and time constraints, no permit is required:

To actively load or unload (max stay 30 minutes). These are not for short term parking, once you have finished loading or unloading please find alternative parking.

Electric charging bays are for charging an electric (EV) vehicle between the hours of 10am to 2pm or 5pm to 7am (max stay 3 hours) These are not extra parking bays for EV vehicles. Vehicles parked in these bays must be actively charging at all times.  Once you have charged your vehicle please find alternative parking.

Outside of the above hours between 7am to 10am or 2pm to 5pm you can use these bays to load & unload as above. Both of these bays have a maximum stay & a no return period that is advertised on the signage


Disabled bays

Currently there are no disabled bays throughout the Chobham Manor development. Blue badge parking is only available on Honour Lea Avenue parking in accordance with the Blue Badge scheme.


Visitor parking

Unfortunately, there is no visitor parking throughout the development. Visitor parking schemes implemented by Newham Council do not apply to Chobham Manor at present.

Visitor parking and un-restricted parking is available at certain times throughout the day on Honour Lea Avenue, currently this is for a max stay of 2hrs for pay by phone users between the hours of 8am to 9pm.

Outside of these hours parking is completely un-restricted.

Alternatively, additional resident or visitor parking can be accessed either at the Velodrome, Westfield Shopping Centre or Stratford International.

Failure to adhere to any of the advertised restrictions around the development will result in PCM issuing a parking charge notice (PCN). This will be a charge of £100.00 reduced to £60.00 if paid within 14 days. Anyone receiving a PCN has the right to appeal or independently appeal. Details regarding this are on the reverse of every notice.

 Parking by L&Q residents when not authorised to do so could be considered a direct breach of your tenancy agreement.

ALL enforced vehicles are photographed beforehand showing the permit or location status. Please do not approach, intimidate nor attempt to discuss a PCN with any parking control operative or a member of the L&Q team, they have no process of cancelling a charge. Any form of harassment could potentially be rendered a criminal offence.

Post occupancy evaluation (POE)

Dear residents,

The POE is an opportunity for you to feedback on how your home and neighbourhood works for you, we would really appreciate it if you could get involved with this survey.

What is the POE about?

The LLDC is carrying out a study about your home and neighbourhood, we want to find out what works and what does not work so well, to help us to learn and improve future developments. We are inviting residents of phase 1 Chobham Manor to give their views about their homes and neighbourhood as part of a Post Occupancy Evaluation (POE) survey. The POE will involve conducting resident surveys to gather feedback and gathering data on the level of energy and water used in homes, together with broader environmental data. Information collected from this study will be analysed and used to help inform the design of new homes that we are yet to build. We have appointed an independent team to help us deliver the study. We would be very grateful if you would like to get involved.

How to get involved?

For households that decide to participate, we are asking for consent prior to collecting any identifiable or personal data. Any data we do collect will be handled carefully and in line with GDPR and data protection law. To complete the online consent form, please visit the website:

There are a number of ways you can be involved with the study as set out below, together with a summary of the incentives offered for participating households:


Basic POE: Online user survey, energy and water data collection.

  • Households submitting a completed user survey, and satisfactorily enabling 12 months of utility data to be collected, will be offered entry to a prize draw.
  • One randomly drawn household will receive £200 of Westfield shopping vouchers and five households will receive £25 of Westfield shopping vouchers.


Focus groups: Discussions with residents and delivery teams.

  • All residents participating in the focus groups will receive £20 of Westfield shopping vouchers at the end of the session. The vouchers are limited to one per household.


Detailed POE: Home interview and environmental monitoring.

  • All of the 10-15 households selected for the Detailed POE will receive £50 of Westfield shopping vouchers on completion of their involvement.


For more information

Frequently asked questions (FAQs) can be found via the consent form link overleaf. For any further queries regarding the study you can also email us at Terms and conditions for the POE prize draw can be found at

Mobile Crane Placement on Peloton Avenue – Update

Dear residents of Chobham Manor,

We have been notified this morning that there has been a mechanical fault with the crane / cherry picker. We anticipate that works will commence from tomorrow, Tuesday 16th 2020. We apologise on behalf of our crane hire company. We will be sure to inform you of any further updates.

Commencing Tuesday 15th June 2020, Taylor Wimpey will be undertaking some improvements to the terrace drainage systems on all of the terraces to remediate some legacy issues with the block. The works will entail the use of specialist access equipment which will be set up on Peloton Avenue. The safe operation of this equipment dictates the closing of Peloton Avenue between Abercrombie road and Villiers Gardens  (see plan below) during the site working hours (8:30AM – 5:00PM).

There will also be a requirement for suspending parking on the West Side of the street. The exact set up position of the machine will move from South to North as the work progresses throughout the duration of the works. Alternative parking has been arranged for residents who may be effected on Abercrombie Road (please see image below).

The scope of works entails the installation of new rainwater outlets and associated making good works. Majority of the work will be done on the terraces, however there is an element of the work that must be undertaken from the working basket of the access plant while oversailing the rear gardens. While this element of work is in progress the rear gardens must be vacated until the all clear is given. Residents will be contacted prior to the commencement of works. Works are expected to be completed within the week, however we are dependant on weather.

We thank you in advance for your assistance with this matter and apologise for the inconvenience this may cause.

Should you have any questions or wish to discuss the matter further, please contact Samantha Hancock, customer relations manager by email at by phone on 07970 821 061.


Drawing indicating works and parking arrangement



Olympic Park Avenue traffic management plans – Postponed

Dear residents,

Please note: The previously announced traffic management plans on Olympic park avenue have been postponed due to certain equipment not having arrived on site when expected. We will issue further information in due course.

Wishing you a lovely weekend ahead. Please stay safe.


Rain Garden / The Green – update

Dear all residents,

We listened to you and we have implemented and will continue to do so, some amazing processes, tools and innovative plans to ensure Chobham Manor remains an iconic location. We have drawn knowledge and support from various stakeholders on the development for which we are grateful. 

Who we are and what we believe in

A core L&Q value is ‘responsibility‘, and with that comes an aim for the Chobham Manor management team and the caretaking team to deliver long, lasting solutions. It is now more than ever that ‘inclusion’, another one of L&Q’s core values has driven us to work collaboratively and draw strength from our differences.

Your caretaking team and the management team are driven to deliver a consistent and unique service. We measure our progress and achievements with one integral tool – measure the impact we have on the development and the residents who call it their home.

What we have done this week (in pictures)

The grounds team who you have met, consisting of Zee and Chris worked throughout the week to work through a process of eliminating tasks such as weeding, raking and watering plants and trees. Please note, all works carried out here were done inline with the government guidelines of adhering to social distancing. Water hoses are being utilised through out the morning and into the afternoon – thus allowing trees and plants to soak in as much water as they can during this heat.


Tuesday 2nd – Zee weeded phase 2 near plant areas and benches.


Tree bark placed down by Zee and Chris on both, phase 1 and phase 2. Helps retain the moisture from watering for a longer period of time.

play area

As Zee’s first project on phase 1 on Tuesday, he weeded the entrie play area and it looks amazing.


Facing phase 3 these plants were watered on Tuesday by Zee. As you can see the colour contrast is coming through.

This area, along with others needed weeding. This was carried out by Zee.

Weeds were cut by Chris and the external part of these houses look amazing.

Seating area in phase 2 was weeded and plants were watered.

Phase 1 trees watered. Chris did so following a plan and using his own initiative.

Zee cut back the overgrowing edges to reveal the boundary for a nice finish.

What’s to come?

The above images are an example of team work, creating a plan, supporting one another and most importantly understanding why they are doing it. This behaviour will be showcased throughout. This is the beginning. Next week there will be several things across the development (namely the rain garden and the green) we want to achieve. Once they have been completed, we will let you know.

Wishing you the very best weekend ahead. Please stay safe.

PCM – Year to Date statistics

Dear all,

We hope you and your loved ones are well. Below you will see a YTD (year-to-date) update from PCM who patrol the development and maintain the parking enforcement. The below will give you specific data on the following but not limited to: number of tickets issued through out the year, percentage of paid tickets and areas around Chobham Manor that have been patrolled and the outcome of those visits. Click the link below to see the statistics.

Chobham Manor PCM YTD stats

Many thanks in advance.

Construction update – site remobilisation

Dear Residents,

We are writing to give you an update on the construction works taking place on Chobham Manor and most importantly the actions we have taken to ensure the continued health, safety and wellbeing of our workers and the people living on and around Chobham Manor.

Taylor Wimpey have gone above and beyond the current guidelines and have implemented a number of different initiatives across site and in the surrounding areas concerning Covid-19. These include-

a) Multiple cleaning stations throughout the site and the compound area for operatives to use.

b) A strict adherence to 2 metre Social Distancing rules (unless this is not possible due to task specific actions and if this is the case then additional measures are being taken including face masks and face shields)

c) Staggered break times are in operation and the welfare facilities have been altered to ensure social distancing takes place within the welfare areas

d) Operatives have undergone a new Covid-19 related Induction, and all risk assessments and method statements have been amended to include new safe working practices in light the current situation

e) Re-routing of pedestrian traffic management to ensure one way systems in place where possible and multiple passing points in place

f) We have implemented staggered starting times to remove a build up of operatives at the entrance to site and compound

g) We have obtained permission from the VeloPark to use their car park for vehicles however we are actively encouraging the use of sustainable transport such as cycling along with walking to work in the first instance.

h) Site hours have changed to 7am to 7pm. This to assist in easing peak time use of TFL network in conjunction to the staggered start times, respectively. In addition with aim to recovering time lost while construction activities was suspended.


Due to the time lost and the anticipated further time required to complete certain construction activities due to our implemented social distancing measures, our anticipated completion dates have moved. These are now as follows;


  • Phase 3E – October 2020
  • Phase 3A – January 2021
  • Phase 3D – April 2021
  • Phase 3C – September – November 2021
  • Phase 3B – November 2021
  • Phase 4 – March 2022


Currently, we are due to commence the final stage of pre-bore and piling on Phase 3B next to Derny Avenue the first week of June and it is anticipated that all work will be complete by the end of June. This will complete all piling operations on site.

On 3E Scaffold strikes within the podium are pending with the completion of brickwork to outer elevations.

3A brickwork commencing to all elevations along with cladding to mansards.

3D Scaffold erection is well underway along with brickwork progressing generally throughout the phase.

On Phase 4, the RC frame is well underway with commencement of underground services including district heating are imminent.

We would like to personally thank you for your on-going support and patience through this unpresidented time, we sincerely wish good health to you, your friends and your families.

Be smart keep 2 metres apart!

Kind Regards

Matthew Aylen

Regeneration Performance Manager

Key worker permit – NHS staff only

Dear residents,

I want to firstly express a sincere thank you on behalf of L&Q and PCM and I am sure the entire country too, for your undivided attention and efforts to ultimately save lives. As a thank you to our front line NHS staff, including but not limited to:

a) Doctors

b) Midwives

c) Nurses

d) Ambulance care assistant

We have put in place a system whereby NHS staff can obtain Chobham manor PCM permits to park in bays of the following category:

  •  Non-marked bays

We understand that time is short, and for that very reason we have tried to keep the verification process simple but effective to ensure we maintain the developments upkeep but more importantly, that we do our part for you.

a) Email us at with some form of NHS ID as a picture

b) We will then draw up the permit with a unique code so it cannot be duplicated and send it out to you as soon as possible.

c) Simply place the permit on your dash and have no worries while you go ahead with your day.

It is with the support of all parties; Chobham manor residents association, PCM, Taylor Wimpey and of course all the residents of the development that we are able to manifest small but impactful ways to improve everyone’s situation.


Best wishes


L&Q and PCM.