Meet the team responsible for the Estate Management of Chobham Manor
-Sadia Akram-
Property Manager
Sadia Is your first point of call for any day to day estate management issues.
Contact Sadia on 07872 421177 or SAkram@lqgroup.org.uk
-Arafat Hussain-
Graduate Property Manager
Arafat is your alternative contact for any and all estate management issues.
Contact Arafat on 07971 341859 or ahussain3@lqgroup.org.uk
-Natasha Pin-
Regional Manager
Natasha manages the team at Chobham Manor to ensure the service delivered meets expectations
Contact Natasha via email NPin@lqgroup.org.uk
-Aine McGaley-
Assistant Director
Aine supports Natasha, Sadia and Arafat, making sure the team has the right resources to deliver an excellent service.
-Lisa Quested-
Caretaking Team Leader
Lisa is responsible for overseeing the caretaking service
-Felix Anigbere-
Caretaking Supervisor
Felix is responsible for managing all caretakers at Chobham Manor
-Lateef Azeez-
Caretaker
Lateef is in charge of Park View Mansions
Permits and controlled parking
Most of the parking bays on the private roads at Chobham Manor are exclusively for residents that have a parking allocation with their property. Vehicles parking in these bays must be parked wholly within the confines of a marked bay displaying a corresponding resident parking permit at all times. If your home includes a controlled parking bay you will be provided with a parking permit for your allocated bay from PCM UK Ltd (Parking Control Management UK Ltd). We are working towards finding a secure and reliable system to create a better parking environment. In the meantime, if you experience any problems please email chobhammanor1@lqgroup.org.uk and we will work towards resolving the issue for you.
Resident Parking Handbook: Chobham Manor Residential Parking – Handbook
Parking Control Heat Map for September 2019
The below shows:
- Tickets issued to date
- How many hours of patrol throughout the month
- Location of tickets issued
- Type of contravention
- Times of issue
Please click on the link below to see a table of PCN’s issued from March 2019-August 2019.
Please click below to view October 2019 report:-
PCM site report – October 2019
Please click below to view November 2019 report:-
PCM Site Report – November 2019
Please click below to view December 2019 report:-
PCM Site Report – December 2019
Please click below to view January 2020 report:-
PCM Site Report – January 2020
Please click on the following links to view reports from Feb 20 – July 20. There are no reports for March & April due to COVID19.
Cleaning & Grounds Maintenance
L&Q are committed to delivering high quality site services at Chobham Manor.
Household rubbish is collected every Tuesday and household recycling is collected every Thursday by the Newham council. If you find missed collection, please bring this immediately to Newham councils attention by reporting it on their website and by emailing chobhammanor1@lqgroup.org.uk with the reference number provided by Newham council so that we can resolve this as soon as possible.
If you have any queries regarding your household waste or recycling collection, please visit Newham Council website here
Repairs & Maintenance
Need to report a repair in your communal areas?
If you need to report a repair in any communal areas, please email ChobhamManor1@lgroup.org.uk with a description of the repair, its location and your contact details
Need to report a repair to your home?
If you need to report a repair for your home please follow the guidance below:
Private purchasers – Taylor Wimpey Customer Services T: 01277 236 888
L&Q Residents and Shared Ownership – click this link to report a repair or call T: 0300 456 9996
Problems with heating and hot water supply?
For any issues relating to your heating and hot water supply, please contact ENGIE T: 0800 520 2005
Estate Information
Please click on the following headings for more information regarding your site-specific charges:
Estate inspections
Please contact us on ChobhamManor1@lqgroup.org.uk to join your property manager on an estate inspection walkabout, by working together we can improve the estate services.
Estate Management calendar
Here’s a list of all your upcoming estate inspections and resident surgeries:
Feb
3
Wed
Feb 3 @ 5:00 pm – 8:00 pm
Hello Residents,
Please come along to our open house surgeries hosted by your property manager giving you a chance to meet face to face and discuss ways your estate management team can help.
Many Thanks
Estate Management Team
Mar
3
Wed
Mar 3 @ 5:00 pm – 8:00 pm
Hello Residents,
Please come along to our open house surgeries hosted by your property manager giving you a chance to meet face to face and discuss ways your estate management team can help.
Many Thanks
Estate Management Team
Apr
7
Wed
Apr 7 @ 5:00 pm – 8:00 pm
Hello Residents,
Please come along to our open house surgeries hosted by your property manager giving you a chance to meet face to face and discuss ways your estate management team can help.
Many Thanks
Estate Management Team
May
5
Wed
May 5 @ 5:00 pm – 8:00 pm
Hello Residents,
Please come along to our open house surgeries hosted by your property manager giving you a chance to meet face to face and discuss ways your estate management team can help.
Many Thanks
Estate Management Team
Jun
2
Wed
Jun 2 @ 5:00 pm – 8:00 pm
Hello Residents,
Please come along to our open house surgeries hosted by your property manager giving you a chance to meet face to face and discuss ways your estate management team can help.
Many Thanks
Estate Management Team
Jul
7
Wed
Jul 7 @ 5:00 pm – 8:00 pm
Hello Residents,
Please come along to our open house surgeries hosted by your property manager giving you a chance to meet face to face and discuss ways your estate management team can help.
Many Thanks
Estate Management Team
Aug
4
Wed
Aug 4 @ 5:00 pm – 8:00 pm
Hello Residents,
Please come along to our open house surgeries hosted by your property manager giving you a chance to meet face to face and discuss ways your estate management team can help.
Many Thanks
Estate Management Team
Sep
1
Wed
Sep 1 @ 5:00 pm – 8:00 pm
Hello Residents,
Please come along to our open house surgeries hosted by your property manager giving you a chance to meet face to face and discuss ways your estate management team can help.
Many Thanks
Estate Management Team
Oct
6
Wed
Oct 6 @ 5:00 pm – 8:00 pm
Hello Residents,
Please come along to our open house surgeries hosted by your property manager giving you a chance to meet face to face and discuss ways your estate management team can help.
Many Thanks
Estate Management Team
Nov
3
Wed
Nov 3 @ 5:00 pm – 8:00 pm
Hello Residents,
Please come along to our open house surgeries hosted by your property manager giving you a chance to meet face to face and discuss ways your estate management team can help.
Many Thanks
Estate Management Team
Subscribe
Resident handbooks
Your Resident Handbook for Chobham Manor will be available soon. The handbook will provide you with advice and guidance specific to your home. Please contact your Property Manager for information in the meantime.
Downloadable user guides
Building insurance
If you own or part-own your home, but is part of a larger building managed or owned by L&Q, then we need to make sure that it is properly insured. So, we insure your home on our block policy. As all our properties are insured on this policy, we get a cheaper rate and we pass these savings on to you.
Our policy covers all the normal risks to your home: fire, flood, vandalism and damage following a burglary or an accident.
Our policy has less small print than many policies available from other insurance companies. For most claims, you will be required to pay an excess of £100.
If your claim is for subsidence (including landslip and heave), the insurers will usually appoint a loss adjuster to assess the claim. Claims for subsidence will have an excess of £1,000 to pay.
Our insurance company offers a claims direct service 24 hours a day seven days a week. Please download our Summary of Insurance Cover for details on how to make a claim.
Home User Guides
ENGIE (East London Energy) Residents Welcome Pack
FAQ’s
Heating and hot water issues?
The heating and hot water is managed by Engie, contact Engie for any issues.
Service Charge and Fixed Estate Charge enquiries?
Please contact your management team at Chobhammanor1@lqgroup.org.uk if you would like to discuss any aspects of your service or park charge.
How to order a new fob?
Please contact your estate management team at Chobhammanor1@lqgroup.org.uk if you require an additional or replacement fob. We will require your full address, number of fobs required and whether you require a communal entrance or car park fob.
If a fob key is lost or stolen we are able to remove the fob from the system to ensure community safety. Each fob has an individual number printed in the metal part of the fob. The fob is linked to an address and can be cancelled by accessing the system and amending the details on record.
Reporting Anti-social behaviour (ASB)?
Chobham Manor is a safe community and we want to keep it that way. As a new development with a changing landscape, we will from time to time experience issues. So it’s important to ensure that we report ASB where possible to allow us and our partners the opportunity to address your concerns. We work closely with our partners such as the Park Security, Police and Newham Council to address these matters, where appropriate we encourage our residents to report issues directly to our partners:
- Metropolitan local Police website: https://www.police.uk/metropolitan/00BB02N/
- Park Security: https://www.queenelizabetholympicpark.co.uk/
- Newham Council: https://www.newham.gov.uk/Pages/Services/Anti-social-behaviour-and-nuisance.aspx
- Lea Valley: https://www.visitleevalley.org.uk/