Find out more about your Service Charges

Dear Residents,

I am writing to introduce myself and with regards to the sinking fund levels currently being charged at Chobham Manor which I understand have been a matter of concern for residents of Chobham Manor.

Following some recent changes within London and Quadrant I have been appointed as L&Q’s Regional Manager responsible for L&Q’s East Neighbourhood in place of James Hunt who previously led the team responsible for Chobham Manor. I am looking forward to working with you all and our Property Manager to ensure the highest quality service is delivered to the residents of Chobham Manor.

I understand that the level of sinking fund has been an area of concern for residents of Chobham Manor as have some of the service charges being recovered for Chobham Manor.

Due to the way in which the management of Chobham Manor is structured the final decision regarding the level of sinking fund charged is not a decision that L&Q as the Property Manager is authorised to make, this decision is undertaken by the Management Company.

To assist us in finding a solution, we will be running regular surgeries with our Service Charge team throughout the year to allow residents to discuss their service charges and also at the first surgery provide input into the level of sinking fund that is recovered at Chobham Manor.

Once feedback has been received from residents we in our role as Property Manager will present a number of options to the Management Company for a final decision to be made regarding this matter.

The first surgery will now take place on Thursday 7th June between 3pm and 7:30pm

We will let you know the location and communicate to all residents well in advance of the surgery.

We will also contact you all further to provide a schedule of surgery dates for the next 12 months.

I look forward to working with you all in the best interest of Chobham Manor.

 

Yours sincerely,

Chris Newton

Regional Manager

East Neighbourhood