We want to take the time to firstly thank you for your patience Yesterday (15.07.2020) when we experienced a power cut which affected some of the lane houses and Windsor House in Phase 1. The power cut was not due to nearby construction work on Phase 4. UKPN were on site after several calls from residents. UKPN advised that the network had a momentary lapse and was resolved by 5pm.
Some residents may have experienced a loss of water. Please do not be concerned as this was also connected to the power network.
Should an issue like this occur again, your first port of call should be to contact UKPN on 0800 31 63 105 and inform them. You should also, as you did yesterday, contact your management team (L&Q).
Apologies for the inconvenience you may have experienced.