Dear Resident,
Please see below information regarding relevant contact details that you may need over the Christmas period.
L&Q Christmas opening hours will be as follows:
Friday 23rd December Closed 12:30pm onwards
Monday 26th Dec – Closed
Tuesday 27th Dec – Closed
Wednesday 28th Dec – OPEN
Thursday 29th Dec – OPEN
Friday 30th Dec – OPEN
Monday 2nd January – Closed
Tuesday 3rd January – OPEN
Drop In Sessions:
There will be no Wednesday Drop In Session on the following dates
Wednesday 28th December
Wednesday 4th December
Wednesday 11th December
Wednesday 18th December
Drop in Sessions will still be running on a Tuesday, therefore, residents are advised to come in on Tuesday between 10am-2pm if they wish to speak to a Neighbourhood Housing Lead
Useful Contacts:
| L&Q Development Management
|
0300 456 9998.
|
| Heating & Hot Water
ENGIE |
0800 280 8000 or 0800 111 999 |
| LIFTS
SCHINDLER |
0800 33 55 66 and supply lift ref number or Building name. |
| DOOR ENTRY
TWEL CUSTOMER CARE
(NACD) |
01277 23688
01442 211848
|
| PLUMBING
TWEL CUSTOMER CARE
ELMECH |
01277 23688
07445 241131 |
| WATER
TWEL CUSTOMER CARE
THAMES WATER |
01277 23688
0800 3169800
|
| TV AND PHONE
TWEL CUSTOMER CARE
GTC
See the Light
|
01277 23688
01359 302255 or 01359 241669
0800 331 7638 |
| MAINS ELECTIC
TWEL CUSTOMER CARE
UKPN
SUB MAINS ELECTRICAL
TWEL CUSTOMER CARE
LASER ELECTRICAL |
01277 23688
0800 3163105
01277 23688
07792525299 or 07920558253
|
Message from PCM
Should your tenants have any permit related queries, please direct them to our dedicated permit team Permits@pcm-uk.co.uk or 01753 512 603, Option 3.
PCM Head Office – Permits Team – Festive Opening Hours
Monday 26th Dec – Closed (Boxing Day)
Tuesday 27th Dec – Closed (Substitute Day)
Wednesday 28th Dec – OPEN 9-3pm with reduced staff
Thursday 29th Dec – OPEN 9-3pm with reduced staff
Friday 30th Dec – OPEN 9-3pm with reduced staff
Monday 2nd January – Closed (Bank Holiday)
Tuesday 3rd January – Open as usual from this date
